['Privacy Policy\n\nAt Pawsitive Progress Dog Training Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how our online platform collects, uses, stores, and protects your data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.\n\nInformation We Collect \nWhen you use our service, we may collect certain personal information necessary to provide you with the pet training and behavioural services you request. This includes but is not limited to:\n\n- Your name and contact details (such as phone number and email address) \n- Information about your dog, including age, breed, and behaviour details relevant to training \n- Payment and billing information when applicable \n- Communication and correspondence records, including your messages or queries submitted via our platform \n\nHow We Use Your Information \nYour personal information will be used specifically to: \n\n- Deliver the requested services such as puppy socialisation, obedience training, behavioural consultations, and other training programmes \n- Communicate important information regarding your sessions or bookings \n- Process payments and manage billing-related activities \n- Improve and personalise the services we offer through feedback and analytics \n- Comply with legal obligations and enforce our terms of service \n\nLegal Basis for Processing \nWe rely on the following legal bases to process your data: \n\n- Performance of a contract with you for services rendered \n- Compliance with legal obligations under UK and EU law \n- Legitimate interests in managing and improving our services, except where overridden by your rights \n\nData Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. We may share data with trusted partners and service providers who assist us in operating our platform and delivering services, subject to confidentiality agreements. These include payment processors, administrative support, and IT service providers. We ensure any recipient complies with GDPR standards.\n\nData Security \nWe maintain appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction. Access to personal data is limited to authorised personnel only.\n\nData Retention \nWe retain your personal information only for as long as necessary to fulfil the purposes described, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer needed, data is securely deleted or anonymised.\n\nYour Rights \nUnder data protection laws, you have the right to: \n\n- Access your personal data and receive a copy \n- Request correction of inaccurate or incomplete data \n- Request deletion of data where applicable \n- Object to or restrict processing in certain circumstances \n- Withdraw consent where processing is based on consent \n- Request data portability where applicable \n- Lodge a complaint with a supervisory authority if you believe your rights have been violated \n\nTo exercise these rights or for any questions regarding your data, please contact us via post at: \n\nPawsitive Progress Dog Training Ltd \n47 Kingswell Road \nSuite 2B \nManchester, Greater Manchester \nM14 6NE \nUnited Kingdom \n\nPlease include sufficient information to verify your identity and assist us in handling your request.\n\nCookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance user experience, analyse usage patterns, and improve functionality. You can control cookie settings through your browser, but disabling cookies may affect the usability of certain features.\n\nThird-Party Links \nWhere our website includes links to external sites, we are not responsible for their privacy practices. We encourage you to review their policies before providing any personal information.\n\nChanges to This Privacy Policy \nWe may update this policy periodically to reflect changes in our practices or legal requirements. We recommend reviewing it regularly to stay informed about how we protect your data.\n\nThank you for trusting Pawsitive Progress Dog Training Ltd. We respect your privacy and are dedicated to maintaining the confidentiality and security of your personal information throughout your experience with our services.', 0.0013552, 'gpt-4.1-mini']